Event pulse ops (EPO)
All-in-one Salesforce plug-in for large scale event operations management.
Event pulse ops (EPO)
All-in-one Salesforce plug-in for large scale event operations management.
one-stop-shop, all-in-one event Operations Solution
Expand the functionality of your CRM to turn your customer data into tailored, engaging, in-person event experiences! Build out operationally-driven, robust marketing journeys leveraging the 360 view of all customers, partners, participants and attendees.
Volunteer Management
Extend the Nonprofit Success Pack or Nonprofit Cloud to register, triage, train, schedule and check-in volunteers.
Volunteer Management
Extend the Nonprofit Success Pack or Nonprofit Cloud to register, triage, train, schedule and check-in volunteers.
Volunteer Features
Volunteer Processing
From intake forms to check-in, this solution supports however rigorous or loose your events protocols are and encourage teams to take ownership over their own volunteers, regardless of their desired process.
Training & Scheduling
Scheduling a large volunteer database has to be a collaborative effort. This system enables that collaboration, while maintaining the flexibility for each role to have its own required training program.
Volunteer Portal
Tracking emails and phone calls between your team and volunteers can become exhausting quickly. This solution has a volunteer portal that allows volunteers to self-service themselves as much as possible.
The following volunteer features and processes are supported (AND ready for demo, upon request)
Establishing Training Requirements per volunteer role (unlimited)
Using Screen Flows to create registration/intake forms
Identifying the foreign language requirements and thresholds for earning linguistic designations
Initiating and tracking Background checks
Keeping up with application progress and next steps via the volunteer portal
Ensuring that all volunteer credentials have the appropriate designations without creating more risk
Facilitating the scheduling of credential and uniform distribution/pick-up, and tracking inventory counts
Collaboratively establishing the volunteer demand/headcount
Supporting an intake process that requires sequenced data collection
Collecting, reviewing, and approving uploaded headshots for credentials
AI-suggested volunteer assignments and scheduling based*
Connecting with a learning management system (LMS) to host and track training progress per volunteer
Digital and seamless volunteer check-in and check-out process
Sports & Competition
How everything involving the field of competition, including the playing surface, the athletes, the competitions, and the results.
Sports & Competition
How everything involving the field of competition, including the playing surface, the athletes, the competitions, and the results.
sports & Competition Features
Supervising Volunteers
From scorekeepers to custodians, from translators to medal hander-outers, sports organizers can see a macro or micro view into all of the volunteer needs that exist across all sports, venues and volunteer roles.
Competition Schedules
Competition schedules will drive lots of downstream processes. In this system, schedulers can start from a calendar full of placeholders and, over time, build it out with delegations as they qualify to compete in the Games.
Live Medal Count
The most visible component of the system, all users can view a live medal count based on each individual competition. This can also be shared with streaming and broadcast partners, for the greatest number of impressions.
THE FOLLOWING Sports & Competition FEATURES AND PROCESSES ARE SUPPORTED (AND READY FOR DEMO, UPON REQUEST)
Requesting follow-up questionnaires for volunteers for the highly-skilled positions
Create shell of competitions for each sporting event
Request and schedule equipment from the venue management staff
Requesting Volunteer Roles and defining its training requirements
Establishing quotas per sport and per delegation
Track live scores and medal counts for competitions
Venue Management
Keeping track of everything that goes into managing the people, resources, expenses, risk and safety of a location
Venue Management
Keeping track of everything that goes into managing the people, resources, expenses, risk and safety of a location
Venue management Features
Planning & Strategy
Track venue communications and progress starting from the negotiating process, all the way through the final venue breakdown and load-out. Setup security protocols, attach CAD drawings, generate rental Quotes, and everything else needed to run an event at a venue.
Procurement & Inventory
Be a part of building out the Games inventory system by initiating procurement requests from approved vendors for competition, and non-competition events. Also create service requests like catering and IT support to build out the experiences at your venue.
Live Monitoring
During the Games, monitor your venue’s capacity live, triage escalated issues, and ensure that security protocols are being followed and also escalate issues quickly to avoid panic, risk and tragedy in terms of responding to foreseeable venue problems.
THE FOLLOWING Venue Management FEATURES AND PROCESSES ARE SUPPORTED (AND READY FOR DEMO, UPON REQUEST)
Building load-in and load-out schedules
Establishing signage requirements and site plans
Tracking expected deliveries against their requests
Alerting venue team members of escalations, issues or victories
Tracking the various zoning and permits of municipalities
Tracking contacts at venues and on facilities operations teams
Drafting and tracking the history of uploaded CAD drawings
Finding, vetting and approving vendors
Want to see more?
Want to see more?